·    The base rate for shipping is 75 EUR but may be altered depending on the shipping address.

·    An extra 40 EUR is charged for dry ice shipments.

·    Shipping does not extend over a weekend (for cooled items).

·    TATAA must approve cancellations of any order prior to shipment.

·    Any returns for shipping errors, damage or loss upon delivery must be reported within 10 days of the delivery date.

·    We reserve the right to refuse service to anyone for any reason.

·    We deliver according to Incoterms 2010 - DAP (Duties and taxes are paid by the buyer).


Damaged or incomplete/shipment

If the shipped goods are damaged or incomplete, unload the shipment and obtain all shipping documents and packing materials. Please contact order@tataa.com (031-761 57 00) as soon as possible.